The ITIL4 Master certificate declares that its holder has all the necessary knowledge acquired through extensive training and demanding certification from the entire range of ITIL competencies. This qualification level represents a significant achievement for…
As every year, OMNICOM is a platinum partner of the annual itSMF Slovakia conference called ReConnect 2023. You can look forward to the conference on the 8th of the November 2023, and we will meet…
Increase the maturity of your IT Service management through the measurement of your IT services. The webinar will introduce possibilities how GLPI can support service level management and also what are basic options for GLPI…
Project background: The city of Košice had an ambitious IT infrastructure transformation program in place, which included several IT projects, one of which was the Service Desk project. The main objective of the Service Desk…
4me, a leading IT service management (ITSM) platform, has earned high praise from customers and industry experts alike. With its innovative approach to IT service delivery, 4me has established itself as a top choice for…
OMNICOM as a premium implementation partner of Xurrent proudly presents another successful implementation story, this time for the company NAFTA. Project backgroundNAFTA a.s. is an international company with extensive experience in natural gas storage and…
In a move to better facilitate smooth workflow automation across enterprises and easy integration with third-party systems, 4me has teamed up with leading iPaaS (Enterprise Integration Platform as a Service) vendor Workato to introduce the 4me Workflow Automator. …
DevOps, SRE, Agile and Value Stream Management are common process frameworks and are considered best practices for continual improvement. These frameworks are often based on Lean management principles used by organizations today. The adoption of…
PeopleCert supports the excellence of its candidates in the labor market with the help of its Continuing Professional Development (CPD) program. “We want to support the professional development of our candidates and bring them up-to-date…
Our CEO Miroslav Hlohovský accepted an invitation to the TechTalks discussion session, where he explained and showed how it is possible to manage a company simply, efficiently and conveniently by using enterprise service manager (ESM)…
Time to Hit Refresh on your ITSM! Join our Panel Discussion on April 20 to find out why. Is there general disillusionment with your existing IT service management (ITSM) solution? Time to review! How many…
Do not run the company blindly! The so-called ESM (enterprise service management) tools will help you to manage the company more effectively! The key to successful fulfillment of business goals is effective company management. Current,…
